Business processes covered by the solution
- Beneficiaries and product references,
- Stocks and distribution, Traceability and alerts,
- Parameterization, Statistics and Indicators.
What were the most difficult features to implement ?
Given the large number of users of the applications (more than 4,000 associations and 79 food banks, with up to 20 users each) and their very varied technical knowledge, the emphasis was placed on the ergonomics of the applications. Sleek and intuitive interfaces allow novice users to get started very quickly, while standard keyboard shortcuts and predictive input offer experienced users greater productivity in their tasks.
Another issue due to the large number of associations, their variety in terms of their main activity (distribution of meals, parcels or “social grocery” type operation) and their mode of operation, is that the tool should not impose a particular mode of operation, but should stick as closely as possible to all possible modes of operation of the associations. The result is therefore a tool with a very high degree of functional customization, the application having about 50 parameters that allow the tool’s behavior to be adapted to the existing management of each association.