Outsourced Applications Maintenance refers to maintenance as applied to tailor-made software.

Tana Corp’s teams can do it for you, whether or not we were the ones to design your software.

It includes:

  • Corrective maintenance, whose aim is to guarantee proper functioning for the software in the event of a bug or a failure.
  • Scalable maintenance, through software updates, the implementation of minor enhancement elements on existing functionalities, or the creation of new functionalities.

Our team also provides advice and technical support to best meet your requirements on your software.

You benefit from real time follow-up on the status of your tickets. You can also look up our support team’s answers thanks to a JIRA® account included in our services.

Using this ticketing software is the means to guarantee :

  • A prioritization of your request according to its urgency
  • Total visibility on the progress of the operation
  • The traceability of our operations

You can rely on the support of an stable and experienced team available 5 days a week.